Privacy Policy

Last updated: November 9, 2026. This is a plain-language draft.

Who we are

Surprise Piano Lessons is an online marketplace that connects independent music teachers with students for online lessons in piano, guitar, violin and voice.

What we collect

Account information: your name, email address, whether you are a student or a teacher, and a securely hashed password (we never store your password in plain text).

Teacher profile information: teachers may add a biography, an intro video link, the instruments they teach and their lesson prices. This profile information is shown publicly on the site.

Booking information: the lessons you book or are asked to teach, the proposed date and time, messages sent with a booking request, and the payment status and amounts.

Payment information: payments are processed by Stripe. Your card details go directly to Stripe — we never see or store full card numbers. Teachers connect their own Stripe account to receive their earnings.

Cookies: we use one session cookie so you can stay logged in. We do not use advertising or third-party tracking cookies.

How we use it

To run the marketplace: creating and securing accounts, showing teacher profiles, arranging and confirming bookings, taking payment and paying teachers, and sending transactional emails (booking requests, decisions, payment confirmations and password resets) through our email provider, Resend.

What we share

When you send a booking request, the teacher sees your name, the requested time and your message. When a teacher responds, you see their name. We share the information needed to process payments with Stripe and to deliver email with Resend. We do not sell your personal information.

Children

Lessons for children are booked by a parent or guardian, who holds the account and makes the payment.

Your choices

You may ask us to correct or delete your account and personal information at any time by contacting us at the email address on our main site. We keep booking and payment records only as long as needed for accounting and legal obligations.

Changes

If we change this policy, we will update this page and the date above.